Support Information

Below I've listed some of the products that I have worked with in the past. I hope this will give you an idea of what I have learned over the years.

Windows

  • MS DOS
  • Windows 3.1 (no longer supported by MS)
  • Windows 95 (no longer supported by MS)
  • Windows 98, & 98 SE (no longer supported by MS)
  • Windows XP Home & Pro (no longer supported by MS)
  • Windows Vista (no longer supported by MS)
  • Windows 7
  • Windows 10
  • Windows 2000 Pro(no longer supported by MS)
  • Windows 2000 Server, 2003, 2008, 2012()
  • Microsoft Office 97, 2000, 2003, XP, 2007, 2010, 2013
  • Word, Excel, PowerPoint, Outlook and FrontPage
  • MS Visual Basic 6 level 1
  • MS Visual Studio .NET level 1
  • MS SCCM 2012 SP1
  • ...more

Novell

  • Netware 3.12 (no longer supported by Novell)
  • Netware 4.0 (no longer supported by Novell)
  • Netware 4.1 (no longer supported by Novell)
  • Netware 4.11 (no longer supported by Novell)
  • Netware 4.2 (no longer supported by Novell)
  • Netware 5 (no longer supported by Novell)
  • ConsoleOne
  • ZEN 7 (no longer supported by Novell)
  • ZCM 11, 11.1, 11.2

Hardware

  • Personal Computers (PC)
  • Printers
  • Hubs - Switches
  • Routers (includes wireless)
  • Cams
  • Laptops
  • Modems (Analog, Digital, DSL, Cable)
  • AXIS Security Cameras
I am able to build or rebuild computers from scratch as well as trouble shoot problems.

Other

  • Lotus notes (5, 6.5 includes mild administrative tasks)
  • MS Active Directory
  • MS Group Policy
  • Ghost
  • Norton Antivirus, Trend Micro, Kaspersky
  • CD-R/RW, DVD -R -RW, DVD +R +RW
  • Burning software
  • Networking
  • Citrix
  • ...and other programs.
I have completed my 4 year degree in Information Technology from the University of Phoenix in 2009.

* Windows is a trademark of the Microsoft Corporation.
**Netware is a trademark of the Novell Corporation.

Contact

RMR Consulting
rmrservice@centurylink.net

BS in Information Technology from the University of Phoenix